Return & Refund Policy
30-Day Hassle-Free Returns
We want you to love your jacket. If you don’t, here’s how we make returns easy:
- Return Window: You can return any item within 30 days of delivery.
- Condition: Items must be unworn, unwashed, and in original packaging.
- Refunds: Once we receive and inspect your return, we’ll issue a refund within 10 business days to your original payment method.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
To start a return, email us at info@pellestore.co with your order number.